Who we are
Monarch Gaming Lounge (P&P Enterprise), Shop 131, First Floor, Linkway Estate, New Link Road, Ram Nagar, Malad West, Mumbai 400064, is responsible for the personal data described in this notice.
What personal data do we collect?
This website does not collect or store anything you type. The booking form and the waitlist button open WhatsApp with a message ready, and you choose whether to send it. When you message us, we receive your WhatsApp name and number and what you wrote: for a booking, your name, preferred day and time, and PC or PS5. This website uses no analytics or advertising cookies; it only stores one setting in your browser so the logo animation plays once. If you tap to load the map, Google Maps loads and Google's privacy policy applies to it.
Why do we use it?
To confirm and manage your booking on WhatsApp, and, if you joined the waitlist, to tell you about Monarch tournaments. Sending us the message is your consent, and we do not use your details for anything else.
How long do we keep it?
We delete booking chats from our WhatsApp 30 days after your booked slot. Waitlist numbers stay until you leave the list. Ask us at any time and we will delete your chats and details sooner.
What are your rights?
Under the Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal data, withdraw consent, nominate someone to act for you, and raise a grievance with us.
How do I withdraw consent?
Message us on WhatsApp or email us and ask us to stop contacting you or to delete your details. We will confirm once it is done. Withdrawing consent does not affect messages we sent before.
Who do I contact with a complaint?
monarchgaming.mgl@gmail.com is our contact for privacy requests and grievances. If you are not satisfied with our response, you can contact the Data Protection Board of India.
Changes to this notice
When this notice changes, we will update the date at the top of this page.